Refund policy

Cancellation information

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Struck-Leuchten GmbH & Co. KG, Ottenhausenerstraße 41, 32839 Steinheim, Germany, phone: +49 5233 9493 0, E-mail: vertrieb@struck-lichtwerbung.de ) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same method of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion or premature expiry of the right of withdrawal. There is no right of withdrawal:

For contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Withdrawal form

(If you wish to withdraw from the contract, please complete and return this form).

To

Struck-Leuchten GmbH & Co. KG

Ottenhausenerstraße 41

32839 Steinheim

E-mail: vertrieb@struck-lichtwerbung.de



I/we (*) hereby revoke the contract concluded by me/us (*) for the

purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________

_______________________________________________



Ordered on ___________________ (*)/received on _______________________(*)

Bestellnummer ______________________________________

Name of the consumer(s) ______________________________________

Address of the consumer(s)

_________________________________

_________________________________

_________________________________



_________ _____________________________________________________

Date Signature of the consumer(s) (only for notification on paper)